How to book with us
We charge by the day, including arrival and departure days, with a three day minimum charge. If more than one of your cats are staying with us and living together while in our care, we automatically apply a discount. See our Rates page for more examples.
Our service is inclusive of your pet’s food and treats, heating, grooming and of course lots and lots of cuddles. You can of course provide your cats own food, however a discount cannot be applied.
Please pay us when you collect your pet. Payment can be made by card, BACS, cash and cheques.
Other things you need to know about our service
Your cat will be looked after in his or her own accommodation and will only share with cats from the same household.
All cats need to be neutered and fully vaccinated two weeks prior to arrival in the cattery. It is essential that your cat has a current vaccination certificate covering ‘flu and enteritis which we will need to keep during their stay. It is equally important that they are up-to-date with their flea & worm treatment.
Please bring them in a secure carrier. You are welcome to bring your cat’s favourite toys and blankets, but not essential. Please understand we can accept no formal responsibility for items left with us.
If your cat has any pre-existing illness you must let us know and if the condition is stable and manageable, we will administer any medication you provide for an additional charge. However, we reserve the right to refuse to accept your pet. Should anything unforeseen happen during their stay, our veterinary insurance will cover treatment by the carefully chosen vets we use, excluding pre-existing ailments. You must also tell us in advance if your cat has any unusual character traits or is known to be aggressive to strangers. As we are sure you will understand, we all have a responsibility not expose our family to possible injury. Please note, an emergency contact telephone number is required at all times whilst your cat is in our care.
Whilst we promise you that everyone involved with Valley View Cattery will do their absolute best to care for your cat during their time with us, ultimately we cannot and do not accept any liability for illness or accident which leads to any injury to them.